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When you work efficiently you project professionalism to your clients, which is what they expect from you. That's why we support you with technology tools and other resources to help you manage your business, simplify procedures and let you get on with what you do best, looking after your customers.

With industry leading website technology supported by our own mid office and powerful CRM system we can have you operating above the efficiency level of many well established travel agencies within weeks.

Your own personalised and stand alone website

Your customer facing website is mobile and tablet compatible and allows you to customise and add pages, bringing your personality to the fore and empowering you to begin building relationships from the first moment your site is landed on.

Featuring information on all travel segments from rail to tours and latest deals, it also has a
comprehensive cruise search with over 12,000 cruises, live pricing and real time booking capability. This is your own powerful marketing tool with your call to action highlighted every step of the way, not simply a page within our own head office site. view an example site click here

Bookings Management 

Our mid office tool Agentmate not only allows for end to end management of your bookings but is the hub of your business. From here you can view the latest marketing done on your behalf, view customer and financial reports, and request client transactions to be done by our head office team on your behalf.

Another great feature of AgentMate is the ability to track your workflow for the day, and even weeks in advance. A reminder bar helps you keep on top of your activities by automatically listing your most pressing tasks, like sending a payment reminder to a customer or delivering a welcome home email.

Customer Relationship Management (CRM)

Also within Agentmate is a leading edge CRM tool enabling you to automatically capture important information in relation to your clients travel history and preferences. Whenever you make a booking the details of that booking is stored against the client profile for future reference. You can then view or export client information based on which cruise line, or airline, or tour company they have travelled on previously. You can even refine this data by their preferred cabin type or average spend. The possibilities are almost endless and by having this information at your finger tips you have an extremely powerful marketing and reporting ability.

Reporting and Administration tools

Run reports straight from Agentmate on a wide range of data including sales activity by day, month or year. Check your earned commission both past and projected. View when client payments are due and the amounts outstanding. Booking and marketing analysis, departure reports and much more are also readily available. A leads management system will ensure you efficiently process new enquiries and follow up reminders set.

email Marketing

An email delivered to your client database every fortnight, packed with great travel deals to entice your prospects, all linked directly to your own website. Every issue features your contact details, logo, and business name, and is sent on your behalf with no action required by you.
Read more about our marketing program - Marketing Muscle

Choice of GDS

Your choice of all 3 leading GDS systems - Galileo, Sabre and Amadeus. You select the one you're most comfortable with.

Intranet

Our own intranet site, The Bridge, is a knowledge and resource centre for our online training, marketing calendar, latest news and tips, supplier information, procedures and policies and much more. 

Why use a host agency?
Checkout our top 10 reasons why a host agency is good for your travel business

Why your own business?
Imagine your full potential, reached. With your own business you're in control of your future

Marketing Muscle
Your own stand alone customisable website and personalised email newsletter delivered to your clients for you

About Us
As a host agency we help you build your own business, promoting your own brand, not ours. It's what sets us apart

 

Find out more about how we can help you reach your potential

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